Illustrative anatomy: spine and lower back

Neck & lower-back pain care

Discuss neck and lower-back concerns with DDK Hospital.

Explain the pattern of your discomfort

Neck and lower-back concerns can change with posture, movement and daily activity. During an enquiry, describe the location, when it started and which activities have become difficult. This helps the team understand the purpose of your visit.

When movement feels difficult

Neck, shoulder-blade and lower-back discomfort can affect everyday activities. Tell the team where you feel discomfort, what movements are difficult and how your concern affects work, rest or getting around.

Topics to discuss at a consultation

Tell the team what you are experiencing and how it affects your usual activities.

  • Neck or back discomfort and how it affects daily activities
  • Movement, posture and any changes in sensation
  • Current assessment and physiotherapy options

Preparing for a conversation

When you contact the hospital, explain the main reason for your visit. Ask which consultation or assessment to arrange and whether you should bring any existing reports. Confirm any preparation instructions directly with the team.

Assessment and rehabilitation

DDK’s care information describes patient education, posture and strengthening work, and physiotherapy. Ask the hospital which assessment and rehabilitation services are currently available. A clinician must decide what is appropriate for you.

Illustrative anatomy: spine and lower back

Make a short timeline of the problem

Write down when your neck or lower-back concern began and whether it followed a change in activity or a previous injury. Describe which positions and movements are difficult and which daily tasks matter most to you. If you have already had an assessment, explain what was discussed and ask whether the existing reports would be useful for this consultation.

Ask the hospital team
01 / BEFORE

Identify your questions

Note any previous injury, assessment or rehabilitation. Keep a short note so you can explain what you want from the visit.

02 / DURING

Understand the assessment

Describe effects on sitting, walking, work and sleep. Ask the clinician to explain the purpose, options and limitations in terms you understand.

03 / AFTER

Clarify the next step

Ask about education, strengthening and physiotherapy options listed in DDK?s care information. Confirm who will review your concern or results and how to arrange follow-up.

Keep your previous care in context.

Tell the team about relevant previous consultations and any care already advised. Ask whether existing reports or a current medicine list would be useful. Share medical files only when requested: send your appointment message first, then attach them privately in the same WhatsApp chat.

Request a consultation

Useful answers for your next step.

Will every back concern receive the same care?

No. Discuss an individual assessment, the available options and the reasons for any proposed plan with the clinician.

What should I confirm before arranging a visit?

Call DDK to confirm the relevant clinician or service, availability, preparation and current charges. Visit hours are Monday?Saturday, 9 AM?12 PM, 1?4 PM and 5?8 PM. Sunday is closed.

Does an appointment request confirm a time?

No. Use Book Appointment to prepare a WhatsApp request. Review and send the message yourself; hospital staff will confirm availability. Attach any requested files in the same WhatsApp chat.

Related services

Know your options.
Take the next step.

Talk with the hospital team.

Ask about current availability and the arrangements for your visit.