General consultation
A general consultation enquiry is useful when you are unsure which service to ask about.
Begin with your main concern
A general consultation enquiry is useful when you are unsure which service to ask about. Describe your concern in everyday language and how it affects daily life. Ask the team which clinician or appointment is appropriate.
A clear next step
Ask the hospital which consultation can address your concern, who will conduct it and whether any preparation is needed. Explain any previous assessment so the conversation starts with the information already available. Confirm how you will receive advice about follow-up; an enquiry does not guarantee a diagnosis or particular treatment.
Topics to discuss at a consultation
Tell the team what you are experiencing and how it affects your usual activities.
- Which clinician should I see for my main concern?
- Should I bring previous reports or a current medicine list?
- What are the consultation fee and follow-up arrangements?
You do not need to name a treatment before calling
Start with the main concern, how long it has affected you and the activities that have changed. Mention previous consultations and any questions about existing reports. Ask the hospital which clinician or consultation is appropriate and whether the concern falls within the current service. This is an enquiry path, not a promise of a particular diagnosis or treatment.
Ask the hospital teamIdentify your questions
Note when the concern began and what has changed. Keep a short note so you can explain what you want from the visit.
Understand the assessment
Mention prior consultations and relevant reports. Ask the clinician to explain the purpose, options and limitations in terms you understand.
Clarify the next step
Ask about current clinician availability, charges and follow-up. Confirm who will review your concern or results and how to arrange follow-up.
Keep your previous care in context.
Tell the team about relevant previous consultations and any care already advised. Ask whether existing reports or a current medicine list would be useful. Share medical files only when requested: send your appointment message first, then attach them privately in the same WhatsApp chat.
Request a consultationUseful answers for your next step.
Can this page diagnose my problem?
No. The page helps you arrange a conversation. Diagnosis and care decisions require an appropriate clinical assessment.
What should I confirm before arranging a visit?
Call DDK to confirm the relevant clinician or service, availability, preparation and current charges. Visit hours are Monday?Saturday, 9 AM?12 PM, 1?4 PM and 5?8 PM. Sunday is closed.
Does an appointment request confirm a time?
No. Use Book Appointment to prepare a WhatsApp request. Review and send the message yourself; hospital staff will confirm availability. Attach any requested files in the same WhatsApp chat.
Know your options.
Take the next step.